How To Return - Cloth Nappies
To return your cloth nappies we are accepting returns via four methods: The drop box in Newton-le-Willows, the drop box in Garswood, at one of our face to face sessions, or you can book a collection. Any fees owed must be paid before returning, if you’re unsure on what is owed please contact us. We reply to emails during school hours Mon-Thurs.
Newton le Willows Drop Box:
1. Contact us for the Newton le Willows address.
2. Go to the address and look for the bright blue box with a kangaroo on it (soon to be changed to a sloth)
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3. Open the lid and pop the return in! (Please also include a note with your return confirming your name, we have a number of identical items and without a note we may not be able to identify who has returned!)
4. Make sure to contact us as soon as you can so we can empty the box ready for the next person!
Garswood Drop Box:
1. Contact us for the Garswood address and lock code.
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2. Go to the address and find the white box.
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3. Use the code to unlock the box and place your return inside. (Please also include a note with your return confirming your name, we have a number of identical items and without a note we may not be able to identify who has returned!)
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4. Relock the box by moving the code wheel.
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5. Make sure to contact us as soon as you can so we can empty the box ready for the next person!
At a Face to Face Session:
1. Check the calendar for any upcoming sessions.
2. Pay any fees owed before returning, please contact us if you’re unsure on this.
3. Find one of the library staff at the venue and hand the return over (making sure to respect any Covid guidelines)
Book a Collection:
Contact us to enquire
The cost depends on where you live.
Collections are usually done on a weekend.